Open Report:Bespoke – Mobile Payments Vol 6

Key Takeaways and Kay Charts:

  • Respondents who use mobile payments apps are less likely to have bank checking accounts than those who do not use mobile payment apps.

  • Instant transfer is used often by mobile payments users. It is important to them and the majority who use it (~75%) are aware there are fees associated with it and use it anyway.

  • Mobile payments app usage increased q/q. It is viewed as respondents as a significant popularity gainer.

  • Venmo and Zelle continue to drive increases in awareness and users.

  • Cash continues to be viewed as a “popularity loser.”