1. Uber ride sharing tops competitors in the space for NPS, coming in at 23.9.
2. Sentiment toward Uber ride sharing is positive and has improved over the history of our survey.
3. Among those who have ever used each platform tested in our survey, Instacart and Postmates have the highest share of folks who say they don’t use it anymore.
4. Uber customer loyalty has increased sequentially in our survey for pretty much all different use cases for Uber / Uber Eats.
5. Turning to Dashmart, the share of consumers who say they order groceries and
convenience items using a delivery app has declined over the past year+
