1. Uber ride sharing tops competitors in the space for NPS, coming in at 23.9.
![](/wp-content/uploads/2024/02/image-84.png)
2. Sentiment toward Uber ride sharing is positive and has improved over the history of our survey.
![](/wp-content/uploads/2024/02/image-85.png)
3. Among those who have ever used each platform tested in our survey, Instacart and Postmates have the highest share of folks who say they don’t use it anymore.
![](/wp-content/uploads/2024/02/image-88.png)
4. Uber customer loyalty has increased sequentially in our survey for pretty much all different use cases for Uber / Uber Eats.
![](/wp-content/uploads/2024/02/image-86.png)
5. Turning to Dashmart, the share of consumers who say they order groceries and
convenience items using a delivery app has declined over the past year+
![](/wp-content/uploads/2024/02/image-87.png)