Carvana | Top Five Takeaways

by | Feb 8, 2024

1. Among those who have visited each online auto platform in our survey, Carvana ranks at the top when it comes to price and selection. 2. NPS for Carvana remains very strong but is slightly weaker this wave compared to last. Observing fluctuations in NPS for a...

Consumer Rage & Love | Top Three Takeaways

by | Feb 7, 2024

1. Around 10% of respondents report that they are avoiding one or more brands because they are upset with them for one reason or another. Top brands mentioned on this front include Bud Light, Target, Starbucks, Disney, and Instacart. 2. Brands that stood out as having...