We saw that food delivery usage surged during the pandemic. In 2022, however, ordering frequency softened a bit compared to pandemic highs. In the past 1-2 quarters, self-reported usage has bounced back a bit.
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Throughout the history of the survey, we’ve also tracked competitive dynamics among food delivery platforms. We see that DoorDash has more market share than Uber Eats, and has been a disruptive gainer throughout the history of our survey.
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However, among those who use both DoorDash and Uber Eats, consumers are evenly divided in which they prefer more.
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We dig in even deeper and have answers as to why consumers choose certain food delivery platforms over others as well. If you’re a client log in at bespokeintel.com/login to view the whole report. If you are not a client but are interested in viewing the report, email [email protected]