AI Chatbots | Top Three Takeaways

1. The share have consumers who have tried AI chatbots like ChatGPT has increased, but overall satisfaction/sentiment toward those offerings worsened q/q. 2. A decreasing number of respondents would pay a monthly fee for access to ChatGPT or other AI chatbots. 3. The...

Pet Retail & Pet Health | Top Three Takeaways

1. Chewy NPS came in at ~41, while Freshpet came in at ~19 2. Pet owners shifted their shopping preferences in the direction of online buying during the pandemic quarters of our survey’s history. In the quarters following the pandemic, preferences have shifted a bit...

Online Realtors | Top Three Takeaways

1. The share of consumers browsing real estate websites often has been softening sequentially. 2. The share of respondents who rent their current living space has increased over the past few quarters. 3. Zillow, Redfin, and Realtor.com are all names that are top of...

Sporting Goods | Top Three Takeaways

1. Dick’s Sporting Goods remains the most recognized sporting goods retailer. 2. ASO NPS comes in at 30.4. 3. Consumers have been decreasingly likely to be driven to go to Dick’s by the pricing.

BBWI | Top Three Takeaways

1. The majority of consumers prefer to shop at Bath & Body Works in-store as opposed to online. 2. A plurality of consumers who have purchased laundry detergent from Bath & Body Works believe that it is much better than other detergent brands. 3. 68.7% of...

Inflation Expectations | Top Three Takeaways

1. The share of consumers who expect increases in prices continues to be greater than the share who expect price decreases. 2. The general trend is that the older the consumer, the more inflation they expect moving forward. 3. Consumer sentiment remains downbeat with...