by Bespoke Intel | Mar 13, 2024
1. Over recent quarters, Wayfair has progressively been getting “cheaper” on a growing percentage of identical items found on both Amazon and Wayfair. Amazon is still cheaper more often than not. 2. The share of identical items found on Amazon and...
by Bespoke Intel | Mar 12, 2024
1. Inflation concerns have retreated rapidly and appear to have returned to pre-COVID norms. 2. Very few respondents report their home listed for sale, a sign that the housing market remains constrained. 3. Over the last six months our survey reflects a sudden...
by Bespoke Intel | Mar 11, 2024
1. The share of customers saying they are on the ad-supported plan has been increasing sequentially in our monthly survey. 2. The share of respondents who reported that they are very likely to switch subscription packages has increased q/q. 3. The amount that...
by Bespoke Intel | Mar 8, 2024
1. Respondents have been noting that they feel as if mobile payment apps have decreased in popularity over the past few quarters. 2. PayPal usage has increased q/q and remains the most popular of the payment apps that we test. 3. The share of respondents who believe...
by Bespoke Intel | Mar 7, 2024
1. The share have consumers who have tried AI chatbots like ChatGPT has increased, but overall satisfaction/sentiment toward those offerings worsened q/q. 2. A decreasing number of respondents would pay a monthly fee for access to ChatGPT or other AI chatbots. 3. The...
by Bespoke Intel | Mar 6, 2024
1. Chewy NPS came in at ~41, while Freshpet came in at ~19 2. Pet owners shifted their shopping preferences in the direction of online buying during the pandemic quarters of our survey’s history. In the quarters following the pandemic, preferences have shifted a bit...