Amazon Pricing Analysis | Top Three Takeaways

1. Over recent quarters, Wayfair has progressively been getting “cheaper” on a growing percentage of identical items found on both Amazon and Wayfair. Amazon is still cheaper more often than not. 2. The share of identical items found on Amazon and...

Macro Update | Top Three Takeaways

1. Inflation concerns have retreated rapidly and appear to have returned to pre-COVID norms. 2. Very few respondents report their home listed for sale, a sign that the housing market remains constrained. 3. Over the last six months our survey reflects a sudden...

Streaming Video Monthly Update | Top Three Takeaways

1. The share of customers saying they are on the ad-supported plan has been increasing sequentially in our monthly survey. 2. The share of respondents who reported that they are very likely to switch subscription packages has increased q/q. 3. The amount that...

AI Chatbots | Top Three Takeaways

1. The share have consumers who have tried AI chatbots like ChatGPT has increased, but overall satisfaction/sentiment toward those offerings worsened q/q. 2. A decreasing number of respondents would pay a monthly fee for access to ChatGPT or other AI chatbots. 3. The...

Pet Retail & Pet Health | Top Three Takeaways

1. Chewy NPS came in at ~41, while Freshpet came in at ~19 2. Pet owners shifted their shopping preferences in the direction of online buying during the pandemic quarters of our survey’s history. In the quarters following the pandemic, preferences have shifted a bit...